Refund policy
We offer free returns or exchanges within 15 days of receiving your order. You can return the product in exchange for a store credit, a different product, or a direct refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
- Returned items must still have the label and be returned in the original packaging.
- Returned items must not show visible signs of wear or use.
To initiate a return or exchange, please contact us at info@cafe124milan.com, indicating the order number. We will respond within 1 business day. We will provide you with a prepaid shipping label to return the product to us.
We will process the refund immediately upon receiving the product, and shipping costs are on us.
For further information, please contact us at info@cafe124milan.com.
Please note the following exceptions to our return and exchange policy:
- Returned items must still have the label and be returned in the original packaging.
- Returned items must not show visible signs of wear or use.
To initiate a return or exchange, please contact us at info@cafe124milan.com, indicating the order number. We will respond within 1 business day. We will provide you with a prepaid shipping label to return the product to us.
We will process the refund immediately upon receiving the product, and shipping costs are on us.
For further information, please contact us at info@cafe124milan.com.